When considering digital transformation for your operation, one of your questions might be: “what is the right way to turn our paper content digital?” To make the most out of digital transformation, digital work instructions must be available to workers.
Organizations taking a simpler approach to digital transformation might move their paper content to the digital space by digitizing it, as opposed to undergoing a full digitalization approach. This means the organization is missing out on untapped potential and possible efficiencies that are only possible with the connection of content and digitalization.
Digitizing vs digitalization
Turning a paper procedure into a PDF and putting it on a tablet is not digitalization. Having a procedure as a PDF only gets an operator in the field so far, and doesn’t allow management to:
- Track worker progress to anticipate possible issues
- Monitor and find deviations in procedure completions
- Review feedback instantly from workers performing the task
For this to be possible, the content must be managed in a CCMS and connected to assets and processes within the plant. The CCMS allows content to be tagged, chunked, web-enabled, and interactive while experts ensure that the content is connected and customized to the organizations’ equipment, assets, and organizational governance.
Creating “connected learners” is only possible this way, as content without metadata can’t be used to interactively learn in the flow of work.
Interconnectivity to the plant
As content becomes truly digital and connected to the organizations’ assets, organizations can better understand the full scope of how their plant operates. From the workers to the equipment, and down to the process.
Management can see each step and deviation taken in a procedure or piece of training content as each step was completed, and why the deviation was taken.
This ensures that if management needs to trace a process back to its source, they know exactly what the worker was doing, when they were doing it, what asset they were using, and where.
Easy expansion across operations
Starting with one plant and making it fully digital can make operations more efficient at your plants around the globe.
Procedure and training content hosted within a CCMS can easily be edited and reused globally across facilities, with changes easily made for each of the new plant’s assets and training plans. With content in a CCMS, components of procedures can easily be swapped or edited, with those changes being immediately reflected across all sites using that asset or procedure – depending on what you specify.
For example, a manager at one site could approve a change to a procedure for a pump used at 4 of the company’s sites and have that change reflected at those sites immediately. This ensures workers are always using the most up-to-date materials, preventing the chance of error.
New plants can also borrow statements and content from digital materials at other plants to create new content. AcceleratorKMS content reuse is extremely powerful, and operations can see upwards of a 30% elimination of redundant content in training materials, in addition to reducing the overall number of procedures in rotation by 38%.
The combined capability of the solutions inside AcceleratorKMS are only the beginning. With more users comes more data, and with more data you can begin to see more possible operational improvements. Your connected learners will begin to fuel the way you shape your plant and start to take ownership of the digital system and content they use every day. See your workers contribute to operations in a whole new way.
Want to learn how your operation can see these same improvements?