Information architecture (IA) has been around since the 1970’s and yet it is still an often neglected or under-valued activity when developing, migrating or implementing a complex system involving a large body of data or content in a corporate environment. We’ve all seen the massive corporate intranets, asset management systems or document repositories that are difficult to navigate and find what we need. These systems lack an effective blueprint for structuring and organizing content – they lack a well thought out information architecture.
As more companies continue on the Digital Transformation journey into increasingly challenging business processes and environments, it is critical that architecture sets the foundation for digital sustainability and effectiveness. Information architecture has been evolving over the years to encompass a number of different components and methodologies. It spans the gamut from wire-framing a web site for navigation purposes, to developing content models, taxonomies and metadata for search purposes, to diving under the hood and developing data models to represent business needs.
At Innovatia Accelerator, we take Information Architecture seriously, particularly when it comes to implementing enterprise knowledge management systems. We have seen time and time again that the quality of a system or software is judged by the quality and usability of the content within it. Imagine Netflix with no good sorting, filtering, searching or browsing capabilities.
To act as a guide and foundation for your digital transformation, the Information Architects on our team bring principles of design and architecture to software implementation to provide data models and a flexible configuration for a full-fledged procedure/content life-cycle management system. Their architecture consists of such things as:
- Content digitization strategy to chart the path of digitization
- Content models and standards to enforce best practices and quality of content
- Meta-data standards for findability and streamlined maintenance
- Recommended logical chunking and content reuse strategy to reduce maintenance overhead and increase usability
- Integration of learning and operational content to create a rich ecosystem of content to allow users to learn in the flow of work
Information Architects are partners in the journey towards sustainable and user centered digital content future. Contact us to learn more about adopting leading edge digital operational systems and rolling out to your organization to empower your front-line workers with the digital experience they expect.